Microsoft Dynamics 365

Microsoft Dynamics 365 Consulting — F&O, AX, BC

Microsoft Dynamics 365, delivered end-to-end. We deliver the full Microsoft Dynamics 365 portfolio — Finance & Operations, Business Central, CRM/CE, Dynamics AX and the Power Platform — following Microsoft Sure Step methodology for structured, predictable implementation. From first deployment to long-term support, we stay with you. Global delivery capabilities, built and led from India.

Microsoft Products
Dynamics 365 F&O Dynamics AX Dynamics 365 BC Dynamics CRM / CE Power Platform Power BI Power Automate Power Pages Azure Services Microsoft BizTalk Dell Boomi Celigo
Featured Capability

Microsoft Copilot & Agentic AI ERP

Copilot is now integrated across D365 Finance, Supply Chain, Sales and Customer Service — bringing AI-assisted invoice processing, demand forecasting and collections into everyday workflows. The next step beyond Copilot is agentic AI ERP: AI agents embedded in Dynamics 365 observe business events and autonomously execute actions within defined governance frameworks, moving ERP from automation to autonomy. Our Microsoft Dynamics practice builds these capabilities on Azure OpenAI, Copilot Studio and AI Builder, with Power BI and Azure Synapse analytics integration so every AI-driven action stays visible and auditable.

Copilot for FinanceCopilot for Supply ChainAgentic AI ERPAzure OpenAICopilot StudioAI BuilderPower BI / Azure Synapse
Our Microsoft Services

Every phase of your Microsoft Dynamics journey

Our Microsoft practice is built on deep product knowledge and structured delivery. We follow Microsoft Sure Step — a proven implementation methodology that gives clients clear phases, governance checkpoints and predictable delivery outcomes, from Diagnostic through to Operation.

01

Implementation

Implementing a new ERP is a great opportunity to redesign business processes, not just replicate them digitally. We follow Microsoft Sure Step methodology — covering Diagnostic, Analysis, Design, Development, Deployment and Operation — to ensure your Dynamics implementation delivers real business improvement, not just software installation.

Microsoft Sure StepD365 F&ODynamics BCBusiness Process DesignData MigrationUAT & Go-Live
02

Maintenance

Maintenance is a systematic process that keeps your Microsoft Dynamics system optimised, secure and aligned to your business — protected from issues before they become problems. Structured patch management, data integrity checks and cybersecurity & compliance safeguards run alongside the process improvements that keep you ahead of the competition.

System MonitoringPatch ManagementCybersecurity & ComplianceData IntegrityChange ManagementBizTalk MaintenanceConfiguration Updates
03

Integration

We help clients connect Microsoft Dynamics with the rest of their technology landscape — CRM, e-commerce platforms, payment gateways, logistics systems and cloud data platforms. Using Azure Logic Apps, Microsoft BizTalk Server, Dell Boomi, Celigo, Power Automate and API-led approaches for robust, maintainable data flows.

Azure Logic AppsMicrosoft BizTalk ServerDell BoomiCeligoPower AutomateREST / SOAP APIsDataverseEDI / B2B
04

Upgrade & Migration

We have very experienced consultants who help you upgrade or migrate your Microsoft Dynamics environment — from AX 2009/2012 to Dynamics 365 F&O, from NAV to Business Central, or from on-premise to cloud. Our AX 2009/2012 to D365 F&O legacy migration approach starts with a functional gap analysis against your current customisations, uses Microsoft's Data Management Framework for structured, repeatable data migration, and closes with full regression testing before cutover — structured, risk-managed transitions with zero data loss. For customers already on Dynamics 365, we also manage the platform's continuous update cycle — validating each new release against your customisations before it reaches production, so staying current never means risking stability or security.

AX to D365 F&OFunctional Gap AnalysisData Management FrameworkRegression TestingNAV to BCOn-Premise to CloudCutover PlanningContinuous Update Management
05

Support

We offer dedicated 24×7 support for Microsoft Dynamics 365 Finance & Operations, Dynamics AX 2012, Business Central and related solutions, backed by SLA-based accountability and compliance-focused data protection protocols. Beyond incident resolution, our Application Managed Services (AMS) model puts a dedicated team on your Dynamics environment around the clock — for continuous enhancement, not just break-fix — so your business application team can focus on value, not firefighting.

24×7 Help DeskApplication Managed Services (AMS)SLA-Backed SupportRescue & RecoveryPerformance TuningCybersecurity & ComplianceUnlimited Support PlansStaff Augmentation
06

Power Platform & Analytics

Extending Dynamics 365 with Microsoft's Power Platform — Power BI dashboards, Power Automate workflows, Power Apps (Canvas and Model-driven) custom applications, Power Pages external portals and Copilot Studio AI agents. Turning your ERP data into real-time decisions and automating repetitive processes across the business.

Power BIPower AutomatePower AppsPower PagesCopilot StudioDataverseAzure AI
Microsoft Solutions

The Microsoft products we deliver on

Enterprise ERP

Dynamics 365 Finance & Operations

General Ledger, AP/AR, Fixed Assets, Tax and Consolidations in Finance; Procurement, Warehousing and Inventory in Supply Chain; MRP, production planning and project accounting in Manufacturing. Cloud-first, AI-powered, globally scalable.

Legacy ERP

Microsoft Dynamics AX

Deep expertise in AX 2009 and AX 2012 — Financials, HCM, Supply Chain, Production, Project Management, Budgeting and Point of Sale — support, maintenance and upgrade planning for organisations still running on-premise AX environments.

Mid-Market ERP

Dynamics 365 Business Central

The evolution of Dynamics NAV — a complete cloud ERP for SMEs covering Finance, Sales, Purchasing, Inventory and Projects, with Copilot built in to cut down manual data entry and speed up decisions.

CRM

Dynamics 365 CRM / CE

Customer Engagement — Sales, Customer Insights, Customer Service, Field Service and Project Operations. 360-degree customer view, AI-powered insights, Power BI analytics built in.

Platform

Power Platform

Power BI, Power Automate, Power Apps, Power Pages and Copilot Studio — the low-code/no-code layer that extends and automates across your entire Microsoft ecosystem.

Cloud & Integration

Azure Services & BizTalk

Azure Integration Services, Logic Apps and Microsoft BizTalk Server for enterprise-grade integration between Dynamics and the rest of your landscape.

Microsoft Sure Step — Our Delivery Methodology

All our Microsoft Dynamics implementations follow Microsoft Sure Step — a structured methodology with six phases: Diagnostic, Analysis, Design, Development, Deployment and Operation. This gives our clients clear milestones, defined governance checkpoints and a predictable delivery timeline. Understanding the impact on your organisation and receiving change management guidance from an expert positions every implementation for maximum success with minimum risk of failure.

Dynamics Add-Ons

Utilities that remove day-to-day friction

Beyond core implementation, we add practical utilities that solve the small operational headaches Dynamics teams run into every week.

Document Handling

Bulk Drag & Drop Capture

Attach large volumes of files straight into Dynamics records in one action, with automatic file-type detection and encrypted storage — no more selecting and tagging documents one by one.

Environment Management

Cross-Environment File Migration

Automated attachment migration between sandbox, UAT and production environments after a refresh, with accurate record-to-file mapping — so nothing goes missing or gets duplicated.

Industries

Microsoft Dynamics across your industry

ManufacturingTrading & Distribution Retail & eCommerceFinancial Services Professional ServicesHealthcare Construction & ProjectsOil & Gas

Ready to start your Microsoft Dynamics project?

Tell us your current platform, target solution and business objectives — we will design the right approach.

Talk to Our Microsoft Team